Rolling reserves

The Rolling Reserves report displays all transactions related to rolling reserves, including when reserves are withheld, released, or deleted to offset a negative balance.

Rolling reserves report

Rolling reserves report

To display the Rolling Reserves report, do these steps:

  1. Go to Reports > Rolling Reserves
  2. To filter the report, select from the following options.
    1. Acquirer
    2. MID or Billing Profile, depending on your acquirer
    3. For the Currency, select the settlement currency
    4. For the current period, select Day, Week, or calendar Month
    5. For the Date Range, you can move to the previous or next period with the back and forward arrow buttons
    6. Or select the start date and end date from the calendar selector
  3. Click Apply

The Rolling Reserves report displays.


The Rolling Reserves report summary contains the following items.

FieldDescription
Reserves WithheldTotal amount of reserves that have been withheld in the reporting period
Reserves ReleasedTotal amount of reserves released in the reporting period
Current BalanceTotal amount held in reserves

The main Rolling Reserves report section contains lines with the following fields.

FieldDescription
Account nameName of the merchant account
Merchant ID or Merchant Billing ProfileIdentifier of the merchant account or billing profile, depending on the Acquirer
Reserve amountThe amount and currency of the reserve payment
Value dateThe date the reserve was held
Release dateThe date the reserve will be released
Payment statusThe status of the reserve, such as Held, Released or Deleted. A reserve payment is deleted when the reserve is used to offset a negative balance in the merchant account.
Bank Ref. NumberThe bank reference number is a unique reference number of the acquirer for the payment that will be posted to your bank account. You can use this reference number to find the payment in your bank account.