Download a processing summary

Download a monthly or yearly processing summary

To obtain your payment processing history for a given period, you can download a summary.

To download a summary, do these steps.

  1. In the navigation menu, go to Reports > Overview. The Reports Overview displays.
  2. Go to Filters and select from the following option; a selector displays if there is more than one option.
    1. Acquirer
    2. MID or Business Profile
    3. Currency
    4. Year or Month interval.
    5. For Settlement Period use the arrows to move between years or months.
  3. To display the filtered report, click Apply.
    1. To adjust the values, click Clear and select again.
  4. To display the PDF, click PDF and then click the down-arrow download button.
  5. To download the CSV, click CSV.

The monthly or yearly summary file name is in the format: MS_{report_number}_{CUR}_MMM-YYY with an extension of .pdf or csv.


Summary examples

Here is an example of a monthly processing summary in PDF format. You can also download a yearly summary.

Monthly summary page 1

Monthly summary page 2


PDF summary table

Transactions section

This section contains the transaction count, the local amount in the selected currency, and the funding amount in the settlement currency for captured, refunds, chargebacks, and RDR reversal transactions during the reporting period.

Payment type
CapturedApproved debits or captures of pre-authorisation transactions (+)
RefundsRefunds authorised (-)
ChargebacksChargebacks (-)
RDR ReversalsRDR during the reporting period (-)
SubtotalsCaptured - Refunds - Chargebacks - RDR during the reporting period for a given acceptance currency converted to the settlement currency
Net RevenueTotal of all subtotals

Fees & Adjustments section

This section contains the fees charged within the reporting period.

Charge typeDescription
Transaction Fees
- InterchangeFees charged by the issuing bank
- Scheme FeesFees charged by the card schemes
- Merchant RateProcessing fees charged by the acquirer
- Refund FeesFees charged by the acquirer for processing refunds
Authorisation FeesFees for all authorisations, regardless of the result
Dispute FeesFees for chargebacks and RDRs if using the acquirer's RDR service
AdjustmentsExtra fees not included in the other categories, such as Visa 3D Secure fee, HBR fees
Account FeesFees associated with your merchant bank account
Consolidated FeesTotal of all fees

Reserves

This section summarises changes to reserves during the reporting period

Settlement typeDescription
Reserves RetainedCount and the total amount retained as a reserve during the reporting period.
Reserves ReleasedCount and total amount of rolling reserves released during the reporting period.

Payments

This section summarises the payment advice given and payments released during the reporting period.

Settlement typeDescription
Payment Advice PostedCount and total amount of payment advice posts, including held payments.
Payment ReleasedCount and total amount of payments released.