Transaction types

Transaction types and transaction flows

The following table describes the transaction types in the merchant hub.

Transaction type

Name

Description

PA

Pre-Authorisation

Reserve (or block) a payment amount on the customer's card.
To register a card, typically, this would be for a small amount between 0.01 and 0.99, which you should not capture.

CP

Capture

Capture a pre-authorised amount to credit the merchant account.

DB

Debit

Debit the customer account and credit the merchant account.

RF

Refund

Credit the customer account with an amount that is less than or equal to a previously approved payment.

CB

Chargeback

The customer has received a refund directly from the issuer.

RV

Reversal

Reverse the reservation of a pre-authorised amount.

RDR

Rapid Dispute Resolution

Refund of a payment to prevent a future chargeback.

R1R

Rapid Dispute Resolution Reversal

Reversal of an RDR

CBR

Chargeback Reversal

Reverse a chargeback, for example, if a refund was issued after a chargeback was made.

CB2

Pre-arbitration/
Chargeback2

Repeat a chargeback because the issuer did not accept the merchant's challenge.

RG

Registration

Register a card for the customer's order. The amount of this transaction is 0.

SD

Scheduled

Scheduled in the gateway

CD

Credit

Credits the customer account and debits the merchant account.

See also Transaction results.

The following diagram shows the flow for transaction types and flags. The merchant hub flags transactions with the previous transactions on the left in the flow chart.

Transaction flow with transaction types and flags

Transaction flow with transaction types and flags

The following diagrams show the transaction flow for disputes with or without Rapid Dispute Resolution (RDR) in more detail.

Transaction flows for customer disputes

Transaction flows for customer disputes